samsung phone asking for password instead of fingerprint

Before attempting this solution make sure to back up and save all your data on the Cloud or another device. Solution 2: Use Google Account if you Used a Pattern Lock The second option is to try your luck with Google Account. My phone keeps asking for my password instead of letting me use fingerprint recognition to unlock my phone. Samsung Moderator Options 10-06-2019 10:27 AM in Galaxy Note Phones Hello, Try clearing the cache and data for the Google play store and Google services. 1 Solution SamsungJace Honored Contributor Options 11-03-2020 01:59 PM in Galaxy S Phones The Primary authentification method, such as the PIN, password, or Pattern, will be required to get into the device if the device has been rebooted. Requires PIN/Password ONLY to unlock the phone. It kept asking me to set up a new password. First, enter Settings. Hit "Delete all". Galaxy A. I have installed security patch August 1 2019 and have noticed that without touching my phone it requires a PIN instead of my fingerprint and I have not touched the screen, and the phone was not powered off based on a app that was still running. When I first tried to set up my email or my outlook app on my S22. Then open "Backup and Reset". Does anyone know why this occurs? Took me a couple of months but I had finally got the phone sorted out and been close to flawless ever since. 05-17-2016 04:20 PM. 09-25-2019 12:39 AM in. If you have done that let's proceed. Enter your password (if you have one set up). Try going to your settings > Biometrics > fingerprints > delete prints, add new prints > then still in Biometrics, open Samsung pay and pass make sure fingerprints are toggled on. Today all of a sudden my phone locks me out and is asking for a password. Press the Volume down key until 'Yes delete all user data' is highlighted. Re: Phone asks for pin when trying to unlock, setup for fingerprint to unlock. Solved: Samsung pass not setting up : couldn't verify the . Fingerprint performance may be affected by some of the below conditions: Using different fingers. I hope this is a very isolated issue. Keeps saying enter password according to device security policy. Great for if an authority demands you phone, you can quickly lock it down without fingerprint/iris/face opening ability before they take it. Luckily this hasn't happened to me on any of my Samsung devices. great us.community.samsung.com. If you bend your fingers or only use the tip. Samsung has its own ways of implementation so this may differ but stock implementation : Fingerprint can unlock the phone after it goes to sleep ( Settings &radar; Display after xx minutes of inactivity) only if Power button is not used to lock and default lock screen is used If you enable power button locking or any third party screen lock / launcher that can lock screen, you can't unlock . Even though I've got fingerprint enabled. This way if phone is either lost or stolen its harder to guess a password (the longer, & more complex the better). Anytime you shutdown the phone (power off) then restart the phone, you must use a pin code or unlock pattern to compete the bootup. After the phone goes into sleep mode use the fingerprint scanner (push and hold home key for one second) to unlock . Found the problem. After I've installed the 220MB update yesterday, the phone keeps asking for password almost every single time I unlock the phone. Press. Fingerprints only have a rough success rate of 1 in 50,000 I have read, a complex password is much harder to get through, especially if you turn on wipe after 15 failed attempts option. Once you unlock it with your PIN/PW the biometrics turn back on so it isn't a PITA where you have to set everything back up again. 0 Likes Make sure the fingerprint spreads over the fingerprint area if your fingerprint sensor is scratched or damaged. Although my Tab A 10.1 was experiencing a strange and similar issue not too long ago where it would stay in lockscreen and in spite of inputting the correct unlocking code, it would force me to try again until it delayed the next retry again. See if that helps. I finally figured this out and it took me to settings and I just used the same password again for my outlook email password. Make sure you use the same finger that you used to set up the lock. Anyone. 0 Likes Share Reply Carbs Asteroid Options Scroll down and press "Reset". Thanks for the heads up. Galaxy A Series My (wife's) phone (galaxy A52), exactly 1-year-old on this date, suddenly, out of nowhere, started asking for an unlocking password: "Your password contains at least 4 characters, including at least 1 letter." The phone was not ever locked, neither with PIN, nor fingerprint, nor with a password. Press the Volume down key several times to highlight 'wipe data / factory reset'. Tap the "Factory Data Reset" option. See if that helps. Navigate to your settings > apps > find and click on Google play store and Google services > clear cache and data. Here is the exact message I am receiving: "Enter password instead of using fingerprint recognition after restarting device to protect fingerprints" I get this message inconsistently (not every time I unlock), about half the time. This password would have been setup during initial activation and setup of the device. At this point, you can use your Google Android device manager to reset the PIN. 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