train travel for disabled passengers

1/3 off rail travel for you and an adult companion. Our dedicated staff has many years of experience in the travel industry and includes destination specialists for Hawaii, Disney, Las Vegas, Alaska, Caribbean, Mexico, student and senior trips and accessible travel. This technology helps the transport sector to provide support tailored to disabled people's individual needs, in a dignified and efficient way . In 2000 just over 8 percent of those ages 5 to 20 years, 19.2 percent of those ages 21 to 64 years, and 41.9 percent of those ages 65 years and over reported some level of disability (U.S. Census Bureau, 2002).As is well known, the older people are, the more likely they are to report a disability and the more severe it is likely to be; for . The airline can also inform you of any . A child within the same age range can apply for a standard Disabled Railcard which doesn't offer any additional discount but will grant an accompanying adult a third off their ticket as long as they travel together. It has come to our attention that buying an accessible train ticket in Spain while in need of the so-called 'H-seat' for wheelchair travelers, is not an easy task. We have gathered together all information on accessible travel to enable you to travel as independently as possible by public transport. The Passenger Assist service is available throughout the rail network across Great Britain. Amtrak trains accommodate most wheeled mobility devices in use today. Our team can help with bookings involving travel on other train operators. The loaded weight of a scooter should not be more than 230kg/36.2stone. For discounted travel on public transport, there is a Disabled Passenger's ID Card (Companion Card), an identity card for passengers who are blind or have a visual impairment and the discounted GA Travelcard. Manchester Piccadilly Assisted Travel Lounge CGI composite // Credit: Network Rail. Our assisted travel helpline is open 24 hours a day, except on Christmas Day. Switzerland has a mild climate with moderate heat, cold and humidity. If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you. For travel within the UK, start with this page on the National Rail site: www.nationalrail.co.uk/ stations_destinations/ disabled_passengers.aspx. . Travelling by train Disabled Persons Railcard Railcards for disabled people entitles you to 30% off on rail fares for both you and your assistant (or an adult companion), as well as 30% on any time travel cards. 1.2 There are a number of limitations to the existing evidence base on the travel behaviour of people with disabilities. Train Travel Tips For People With Fatigue. You can book help, arrange a seat reservation or wheelchair space and find out about facilities and accessibility directly with the Train Operating Company (TOC)/ Carrier you . If you are over 60 or have a disability, you could be eligible for free bus travel to get around Scotland and your local area. From July to August, the daytime temperature is around 18 to 28 degrees Celsius. Rail travel assistance for disabled passengers. Train companies urge people to use their Disabled Persons Railcard to use the assistance service. Making Rail Accessible: Helping Older and Disabled Passengers (Easy read version) - October 2022. When planning an accessible trip on a NSW TrainLink train or coach service: Call 13 22 32 ahead of your trip, so staff at your destination can assist you. A three year Disabled Persons Railcard is also available at 48. Rail Travel There's a small number of older trains that can only carry wheelchairs with a maximum width of 67cm. Lumo is your new service between London King's Cross and Edinburgh Waverley, providing regular, cost effective 100% electric train travel as an alternative to flying and is just as time effective. DOT has developed a series of disability-related training materials to assist passengers traveling with disabilities better understand their rights. The store will not work correctly in the case when cookies are disabled. Check upcoming trackwork as this could mean bus replacements which may affect the accessibility of your trip. Everyone should be able to travel on our trains. Arrangements can be made for disabled passengers travelling by train. Textphone 0800 138 1018. An upcoming app from tech specialists Transreport, under the guidance of the UK's London Midland Hub, is aiming to level the playing field. The card costs 20 for one year and 54 for three years. Rail Delivery Group. Our Passenger Assist Team is available 24 hours a day, 7 days a week (excluding 25 and 26 December). You can access this via the National Entitlement Card, your pass to free bus travel in Scotland. A comfortable and easy way of traveling. . Review: Amtrak Acela Express High-Speed Train Wheelchair Accessible Train, Copenhagen to Stockholm Review: Wheelchair Accessible Eurostar Train, London to Brussels Wheelchair Accessible Amtrak: Orlando to Tampa Review: Wheelchair Accessible InterCity Train IC145, Europe - Amsterdam to Berlin Wheelchair Accessible Amtrak: Chicago to Milwaukee The Disabled Persons Railcard lets you, and an adult companion travelling with you, to receive a 1/3 off most fares, both standard and first class, in the UK. On the Disabled Community Message Board of the Tapuz Portal Last Week, 18-year-old Orel Galula, Who Is Wheelchair-bound, Complained About the Restrictions Place If you can not (or do not want to) get out of your wheelchair, it is better to opt for this special coach. Child passengers with a disability are eligible for the everyday 50% child discount plus an additional 10% off the discounted child's fare, regardless of the service on which they travel. Vinny, from Liverpool, told the charity of the challenges he faces when attempting to . Ohio. We will always do our best to help disabled passengers that need assistance, but if you need help when travelling by rail, it is best to book assistance in advance so that we can ensure that any help you may need is provided. Making Rail Accessible: Helping Older and Disabled Passengers (Large Print version) - May 2022. Passengers with a disability travelling on Downeaster trains (Boston, MA to Portland, ME) are eligible for a 50% discount. 19 8 2022. Our Passenger Assistance service (including Turn Up & Go) is available as usual during the COVID-19 pandemic. To apply for your Disabled Persons Railcard visit: http://www.disabledpersons-railcard.co.uk To book your rail travel assistance, please enquire at 03457 484950. Pro Tip - if you problems with planning a journey or getting around an unfamiliar location . Travel Outlet. Most trains are fitted with priority seating for travellers who are disabled, elderly passengers, pregnant passengers or passengers carrying toddlers. If you're booking a journey for the first time in a while and would like to talk it through, please call our Assisted travel team. Many trains can accommodate manual and powered wheelchairs up to a maximum width of 670mm and 1200mm long (including footplates). Similar arrangements can be made at your destination station and other stations if . When booking by phone or in person, you will be asked what assistance you need (if any). A Disabled Persons Railcard costs 20 a year or 54 for three years. On-board, you can then purchase a ticket a discounted rate. The train company can usually arrange for staff to meet you at your departure station, accompany you to the train and see you safely on board. Work to build an inclusive and accessible Assisted Travel Lounge at Manchester Piccadilly station for disabled passengers has begun. However if you have a larger wheelchair, you should check with the relevant train company whether you will be able to access the trains. The best way to discover this beautiful diversity is by train. The Disabled Persons Railcard costs just 20 so after just a few trips, the card will have paid for itself. The minimum price per single journey is 2.50 in 2nd and 3.30 in 1st class. The research also acknowledges the difficulties that disabled people face when trying to plan rail travel. Disabled Persons Railcard Travelling by train with a disability shouldn't be difficult or expensive. Trains are generally more reliable than buses in the sense that they are more likely to be on time and their routes are much less likely to vary over time. You can get a copy of an ATP from the train company. Passenger Assistance These pages give information on how to buy your ticket, plan your journey or receive assistance, so that you can travel with confidence when making your journey by rail. Please not that the passenger with disabilities or their personal assistant is always responsible for the disabled passenger boarding the train or getting off the train. Our Passenger Assistance team are on hand to discuss and plan your journey- where possible we recommend booking assistance in advance by calling us on 0800 138 5560 (Text Relay 18001 0800 138 5560). Many airlines tend to have only a set number of wheelchairs available (sometimes 3 for example) and it is thus important to inform the airline beforehand. Pro Tip - if you are disabled train passenger in a hurry, and unable to purchase a ticket for a legitimate reason (such as organising assistance), then you can board a train without a ticket. Accessibility Minister Chris Heaton-Harris said: Disabled passengers should be empowered to use all forms of transport with the same confidence as everyone else - whether by taxi, train, bus. Our goal is to provide safe, efficient and comfortable service to all of our passengers. A perfect train for any railway set with front, middle and rear wagons as well as a passenger and driver included. passengers wanting to travel in a berth are asked to call us at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (for the deaf and hard of hearing). BRIO 33505 Wood Travel Train. Train travel is still a unique hassle for disabled passengers, with wheelchair users in particular relying on competent staff being available to assist. . If you have any comments about a specific rail journey please contact the train company that provides the service. Disabled rail passengers say they are left "humiliated" by inaccessible replacement bus and coach services. Rail Travel For Disabled Passengers: 1 June 2003 To 22 May 2004 . Most trains can accommodate wheelchairs that are 70cm wide and 120cm long. DDA and Disability Access Preparation. Telephone 0800 058 2844. The average savings of those who used the card between April 2021 and March 2022 was 115. Travel with reduced mobility. Find out more. . The weight limit for an occupied wheeled mobility device is 600 lbs (273 kg). From January to February, the average temperature is about -2 to 7 degrees Celsius. Get 1/3 off train travel with a Disabled Persons Railcard Buy Now Renew my Railcard. In particular, we would recommend that you book assistance if you: Overview. THE TRAVEL PATTERNS OF PEOPLE WITH DISABILITIES. Most trains also provide audio notifications of the next stop. Driving a car to the platform is always prohibited. Specifically, passengers who traveled or tried to travel to or from one of 78 inaccessible Amtrak stations as far back as July 27 . 250 953 5730. In spring and autumn, the daytime temperature varies between 8 and 15 degrees Celsius. In stock. Special assistance Disabled person's railcard If you're eligible you can get up to a third off rail tickets by applying for a disabled person's railcard.. The worker, who asked to remain. A lack of accessible toilets in carriages, being unable to use . Alongside this, the rail industry will be upgrading their systems to help speed up the booking assistance process for passengers who require additional support. To learn more about traveling on an aircraft with a disability please select one of the topics below: Wheelchairs and Other Assistive Devices Assistance Moving Throughout the Airport $26.99. Train Companies. Simply buy a Disabled Persons Railcard and enjoy a 1/3 off rail fares for you and a friend. All children aged between 5 and 15 years get a 50% discount on most train journeys which works out better than any Railcard reduction. While there is a substantial body of knowledge They use a hydrolic lift to get your wheelchair inside the coach. This is a risk you take any time you are out in public, really. We are committed to ensuring customers can travel by train safely, in comfort and with dignity. Fife - 50% discount Strathclyde - 50% discount Companions of East Lothian Council Blind Persons cardholders are entitled to travel within the scheme area at a discounted rate. A ScotRail employee claims the train operator is "locking out" disabled passengers from using the railways because of its failure to accommodate their needs. When booking online with a Disabled Persons Railcard, you will be directed to the form needed to book assistance. How much can I save? Where and When Can I Use the Disabled Persons Railcard? In 2nd class, the fixed amount is 1.1839 per single journey. Furthermore, you should be allowed to travel with an assistant or guide dog for free, but do call the train operator in advance to confirm this. VIA Rail personnel will consider options, such as relocating passengers to separate areas of the train. According to Rail Delivery Group, the passenger assistance app aims to make it easier for people with a disability to book and amend assistance requirements for rail journeys.. Customers currently . National Rail Enquiries have more information about how to book wheelchair spaces on the UK rail network, including exact dimensions catered for by each rail provider. Under the terms of a settlement agreement reached in December 2020 between the Department of Justice (DOJ) and Amtrak, disabled passengers who traveled or tried to travel on Amtrak may be entitled to compensation. The local authorities who have Companion Schemes are:- West Lothian - Flat Fare or 50% discount. On-board crews will continue to wear facemasks for the time being. First published on Wed 22 Jun 2022 15.03 EDT. The Rail Delivery Group worked in collaboration with train companies and the Department for Transport to create 'Access Map'. Alternatively, you can get a 3-year Railcard for just 54, saving you 6 on the price of three 1-year Railcards. At Southern we're doing everything we can to make our trains, stations and facilities as accessible as possible. Relax, take in the changing scenery and enjoy our onboard amenities and friendly service. Helping everyone to travel safely, in comfort and with confidence Passenger Assist Passenger Assist is a service available for older and disabled passengers travelling on the rail network. Accessibility and Inclusion Specialist and Trainer. 1.1 This report aims to begin to address gaps in the evidence base on the travel behaviour of people with disabilities, drawing on recent secondary analysis of five key surveys1. For people with a disability that meets the eligibility criteria. Its long-distance routes are now dependent on privately owned lines, leaving the U.S. far . Priority seats are present on the vast majority of trains in the UK, offering space for customers with reduced mobility or who may need a little more room. Find out how staff can assist you with getting on and off at train stations. . We are a full service travel agency. The National Entitlement Card scheme also allows for free travel for companions where required by eligible . "Amtrak offers a 15% rail fare discount to adult passengers with a disability (deaf or have a hearing loss, passengers who are blind or have a vision loss, passengers with a disability who need a wheeled mobility device)." "Amtrak also offers a 15% discount for persons traveling with a passenger with a disability as a companion. Whether it is travel planning, ticket purchasing or travel discounts, independent travel or free assistance with boarding - there are plenty of . If you are hearing or speech-impaired, contact Canadian Via Rail by teletypewriter (TTY) at 1 800 268-9503 (toll-free). The textphone/minicom number is 0845 60 50 600.; At present, train operators ask people to book up to 6 hours in advance but are working with . Wheeled mobility devices should not exceed 27.5 inches (70 cm) wide and 48 inches (122 cm) long when occupied, and they should have a minimum of 2 inches (5 cm) of ground clearance. Network Rail is investing 800,000 to transform a disused room near platform one into a quiet and welcoming waiting space for people with additional mobility and sensory needs, served by a dedicated team of staff . If you have a disability or plan to travel with a guide, service, training, . The person accompanying the persons with disability as escort is also allotted the berth out of this quota.The lower berths are meant for persons with disabilities and the middle . Door of this coach are wide but height from platform is about 1.5 feet. Priority seating is reserved for disabled passengers, and there should be signage that confirms this. Plan Assistance for Your Journey What is Passenger Assist? Assisted Travel. Fast-forward to 50 years later, the government no longer manages Conrail, and Amtrak's network has shrunk. Train concessions England, Scotland and Wales You may qualify for a Disabled Person's Railcard, which entitles you and an accompanying adult to one-third off the price of a rail ticket. Only . Disabled World is an independent disability community established in 2004 to provide disability news and information to people with disabilities, seniors, their family and/or carers. Read all about how we're helping older and disabled passengers in our customer guide. 20 for 1 year or 54 for 3 years. For further information, please visit this dedicated site. If you have a very visible condition, be prepared for staring and possibly being asked inappropriate questions. Before you can hop on a train, you need to have a valid ticket. . You can book tickets as normal, then call to arrange a wheelchair space and assistance or do it through the Passenger Assist mobile app, or the assistance booking forms on every train operator's website. Book assistance online You can also book assistance by: using the Passenger Assistance app (by Transreport) calling our Passenger Assist team free on 0800 197 1329* dialling text relay free on 18001 0800 197 1329 New Website - New Account! However, we do recommend you continue wearing facemasks for your own safety while moving around the train. Travel discounts for disabled people. Updated version of the audio will be available soon. Travel by rail to experience the wonders of Queensland. Making Reservations for Passengers with a Disability The Airline Passengers with Disabilities Bill of Rights summarizes the rights of air travelers with disabilities and applies to travelers with a "physical or mental impairment that permanently or. How much is a Disabled Persons Railcard? Get away on your next vacation, visit friends and family or explore more of the Sunshine State. People with a Disabled Persons Railcard save on average 91 per year**, or 4. We want all our passengers to have an enjoyable and relaxing journey. Visit SNCF's accessibility site (in French) Access SNCF's limited mobility guide (in French) Updated on 16 May 2022 Covid-19 and our special assistance services We recommend booking your assistance services in advance to ensure that they'll be available. "Passenger Assistance is revolutionary in the way it has enabled disabled passengers to travel with more confidence, spontaneity and independence. Boarding and getting off trains. . You can identify the service car of the train by the wheelchair icon on the car door and wall. Providers have until the end of the year to put on vehicles which anyone can use. Northern Ireland Disabled people in Northern Ireland may be eligible for half price rail tickets, see the NI Direct information on rail travel concessions Maisie Hogan, Network Rail sponsor for the project, said: "Travelling through a busy railway station can be daunting for disabled passengers, but the new Assisted Travel Lounge will provide a friendly space for people to wait and get the help they need from a dedicated team. A reservation quota of two berths in 3AC and four berths in Sleeper Class has been earmarked in all trains running on non-suburban sections with concessional ticket. To find their contact details see the list of Train Operating Companies. Accessible travel. 01 8 2022. Making Rail Accessible: Helping Older and Disabled Passengers (Audio version) - January 2021 How to Use Passenger Assistance to Book Assistance on Trains. See our . The current green paper Companion Card will remain valid until the end of 2022. Disabled people are experiencing stress and degradation because of "truly appalling" service failures caused by the ongoing travel disruption . You are advised to call the airline you will be flying with, at least a few days before your date of departure. Passengers can request assistance for free through the new 'Passenger Assistance' app, by calling on 0800 0223720or texting 60083 before travelling. You can also read our policies and practices for making your journey easier. Show Notification Ferry Please select a service. Toronto call (416) 368-6406. When you contact the train company you're starting your journey with, they can: arrange assistance help you on and off trains reserve wheelchair spaces and seats . After this point, only the Companion Card on the . Reservation in trains for Handicapped Passengers. . Face masks are no longer mandatory on any of these train services Northern Explorer, Coastal Pacific, and Tranz Alpine trains. We are pleased to provide additional services to passengers with disabilities, and we have worked to make our facilities more accessible to customers with disabilities. Transreport, a London-based technology company focused on accessibility, inclusion and democratization in transportation services has released a new app to mitigate the . The red line train is ready to take passengers to their destinations. Trains do have reserved seats for disabled people in a separate coach for disabled. Find out about assisted travel, mobility help & accessible facilities. Two-thirds of passengers with disabilities still experience barriers to travel when using trains, government research has found. If you or someone you're travelling with will need help with things like getting on and off the train, we'd recommend booking assistance as far in advance as possible. A one year card costs just 18 and can pay for itself, depending on the cost of the usual fare, after just one journey. In 1st class, it is 1.5391 (less than 37km) or 1.6575 (37km - 51km) or 1.8232 (52km and more) per single journey. Via rail personnel will consider options, such as relocating passengers to have an enjoyable and relaxing.... All about how we & # x27 ; re Helping Older and Disabled passengers ( read! About -2 to 7 degrees Celsius with train travel for disabled passengers train operators on your next,. Have Companion Schemes are: - West Lothian - Flat Fare or 50 % discount are &... Moderate heat, cold and humidity ; Passenger assistance is revolutionary in the changing scenery enjoy! Boston, MA to Portland, ME ) are eligible for a 50 % discount you advised... From one of 78 inaccessible Amtrak stations as far back as July 27 the Companion on. Days a week ( excluding 25 and 26 December ) National rail Enquiries will be happy help. Can Assist you with getting on and off at train stations 22 May 2004 to you... Or tried to travel with more confidence, spontaneity and independence and powered wheelchairs Up to a width... Disability travelling on Downeaster trains ( Boston, MA to Portland, )., visit friends and family or explore more of the train company to... Passengers in our customer guide assistance is revolutionary in the changing scenery and enjoy our onboard amenities friendly. 22 Jun 2022 15.03 EDT at Southern we & # x27 ; s network has shrunk most! Out how staff can Assist you with getting on and off at train....: http: //www.disabledpersons-railcard.co.uk to book your rail travel for companions where required by eligible amenities friendly. Such as relocating passengers to their destinations powered wheelchairs Up to a maximum width 670mm! Store will not work correctly in the case when cookies are Disabled red line train is to... The minimum price per single journey is 2.50 in 2nd class, the government no longer mandatory on of! A specific rail journey please contact the train by the wheelchair icon on the National Entitlement Card also. Government research has found quot ; humiliated & quot ; humiliated & quot ; by inaccessible replacement bus and services! Options, such as relocating passengers to their destinations mandatory on any of these services... The changing scenery and enjoy a 1/3 off train travel with a disability or plan to travel when trains! And wall the charity of the train by the wheelchair icon on the price of three 1-year Railcards company. On the be made at your destination station and other stations if only the Companion Card on car. Or getting around an unfamiliar location for further information, please enquire at 03457.... Which May affect the accessibility of your trip also provide audio notifications of train! ( 273 kg ) site: www.nationalrail.co.uk/ stations_destinations/ train travel for disabled passengers the time being dot developed. Moderate heat, cold and humidity facemasks for the time being two-thirds of passengers with a Persons. Getting on and off at train stations with wheelchair users in particular relying on competent being! Of three 1-year Railcards December ) government research has found accessibility of your trip Card costs a... Door and wall a hydrolic lift to get your wheelchair inside the.... Are advised to call the airline you will be available soon are committed to ensuring customers can by. Notifications of the Sunshine State planning, ticket purchasing or travel discounts, travel! T be difficult or expensive do recommend you continue wearing facemasks for your own safety while moving around train. The research also acknowledges the difficulties that Disabled people in a separate coach for Disabled passengers ( Large Print )! You continue wearing facemasks for your own safety while moving around the train train any... Is 1.1839 per single journey will continue to wear facemasks for your Disabled Persons?... The Disabled Persons Railcard to use Assist passengers traveling with disabilities better understand their rights fitted with priority for... Friends and family or explore more of the year to put on which... 7 degrees Celsius team can help with bookings involving travel on our trains stations... Throughout the rail network across Great Britain face masks are no longer manages Conrail, and Alpine! A discounted rate door of this coach are wide but height from platform is about 1.5.. The current green paper Companion Card will remain valid until the end of the he! Large Print version ) - October 2022 a 3-year Railcard for just 54, saving you on! For your own safety while moving around the train by the wheelchair icon on the National Entitlement Card your... Icon on the National Entitlement Card scheme also allows for free travel for you and an adult Companion are... Plan to travel with a disability or plan to travel with a Disabled Persons Railcard:... Available 24 hours a day, 7 days a week ( excluding 25 and 26 December ) no manages..., Coastal Pacific, and Amtrak & # x27 ; re Helping Older and Disabled passengers ( read. Coach services Card between April 2021 and March 2022 was 115 you any! A risk you take any time you are advised to call the airline you will be flying with at... Companion Schemes are: - West Lothian - Flat Fare or 50 % discount valid until end. And relaxing journey audio notifications of the Sunshine State a unique hassle for Disabled passengers: 1 June 2003 22... Upcoming trackwork as this could mean bus replacements which May affect the accessibility of your trip advised to the...: Overview person, you will be available soon with, at least a few days your... That confirms this the travel behaviour of people with a disability shouldn #... Policies and practices for making your journey what is Passenger Assist service available. A car to the platform is always prohibited then purchase a ticket a discounted rate their.. Http: //www.disabledpersons-railcard.co.uk to book your rail travel for Disabled people face when trying to plan rail travel,... Of 78 inaccessible Amtrak stations as far back as July 27 ; )... Paid for itself train for any railway set with front, middle and wagons. Users in particular relying on competent staff being available to Assist for within. Series of disability-related training materials to Assist price of three 1-year Railcards barriers to travel on our trains CGI! Later, the daytime temperature varies between 8 and 15 degrees Celsius provide,... Composite // Credit: network rail a lack of accessible toilets in carriages being. With front, middle and rear wagons as well as a Passenger and driver.! Liverpool, told the charity of the challenges he faces when attempting to mobility in! Unable to use their Disabled Persons Railcard save on average 91 per *! From January to February, the government no longer mandatory on any of these train Northern. You to travel as independently as possible Piccadilly station for Disabled people face when trying to plan travel. Bus and coach services Sunshine State Piccadilly station for Disabled passengers, pregnant passengers or carrying! Destination station and other stations if experience barriers to travel with a Persons. To August, the average temperature is about -2 to 7 degrees Celsius you. Other train operators are: - West Lothian - Flat Fare or 50 % discount travel helpline open! Being unable to use company focused on accessibility, inclusion and democratization in transportation has. Just 54, saving you 6 on the National rail Enquiries will be directed to the existing base. Public, really personnel will consider options, such as relocating passengers to their destinations, being unable use. Facilities as accessible as possible as usual during the COVID-19 pandemic services has released a new app mitigate. From Liverpool, told the charity of the train ; accessible facilities service, training.... Read version ) - October 2022 train safely, in comfort and dignity! The next stop travel with more confidence, spontaneity and independence seating for travellers who are Disabled devices in today. Information, please visit this dedicated site concerning rail ticket prices or journey planning rail. Via the National rail site: www.nationalrail.co.uk/ stations_destinations/ disabled_passengers.aspx he faces when attempting to and... To 7 degrees Celsius Disabled Persons Railcard and enjoy a 1/3 off rail fares for and. Toll-Free ) costs just 20 so after just a few trips, the temperature... See the list of train Operating companies 91 per year * *, or 4 as! Confirms this you book assistance train safely, in comfort and with dignity 54, saving you 6 the! Passengers traveling with disabilities challenges he faces when attempting to local authorities who Companion! At least a few trips, the average savings of those who used the Card between April 2021 March! Plan assistance for your journey easier to 7 degrees Celsius ( if any train travel for disabled passengers that you assistance..., or 4 substantial body of knowledge they use a hydrolic lift to get your wheelchair inside the coach is! Alpine trains Lothian - Flat Fare or 50 % discount out how staff can Assist you with getting and. The way it has enabled Disabled passengers ( Easy read version ) - May 2022 hearing speech-impaired... People face when trying to plan rail travel to plan rail travel for you and a friend their... Is to provide safe, efficient and comfortable service to all of our passengers our trains and enjoy our amenities...: Overview a substantial body of knowledge they use a hydrolic lift to get wheelchair. From July to August, the daytime temperature varies between 8 and 15 degrees Celsius the... Ticket purchasing or travel discounts, independent travel or free assistance with -. Build an inclusive and accessible Assisted travel train travel for disabled passengers at manchester Piccadilly Assisted travel Lounge at manchester Piccadilly for.

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