attleborough surgeries repeat prescriptions

NR17 2AS. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. . Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ By asking your local pharmacist to request on your behalf. We will use a cookie to save your choice. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy NR17 2AF Map. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Do not submit any queries about your medical condition or medications. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. We make it easy to register you and your family. see parts of your health record, including information about medicines, vaccinations and test . I believe that I may have an adult umbilical hernia. If you would be prepared to tell us a bit more about who you are, please click Minor surgery (e.g. We currently deliver to around 160 patients in the villages surrounding Attleborough. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. View more. Before you make your choice you can read more about our cookie policy. If you wish to use this service please complete our Delivery Service form. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Please allow 2 working days before collecting your prescription. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. For those going into self . If you have been advised by the surgery that your medication review is due, please complete a review. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. Menu Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. We are setting up a new delivery service for our dispensing patients. You have nominated your pharmacy of choice. Let us know your preference. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. For more information about Smart Pharmacy, click here. Attleborough Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Station Road SurgeryStation Road Or they might be able to let you know when it's ready to collect. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. If you are registered with a GP surgery, you can access some health services online. Attleborough Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Attleborough We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. As I type this I am number 15 in the call queue! If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Attleborough We are sorry for the experience you had when trying to contact the Practice by telephone. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Attleborough Ask your GP surgery how you should let them know when you need your repeat prescription. Let us know your preference. Attleborough Surgery is a GP/Doctors practice in Attleborough. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. View the cost of prescriptions on the NHS website. You can order a repeat prescription by logging into your account using the NHS app or NHS website. You can also find out if you are entitled to free prescriptions. You can contact this general practice using the phone number 01953 453166. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. Some GP online services are only available in certain areas. What has happened to this surgery? Please allow 2 working days before collecting your prescription. We are a family general medicine practice. For more information, see the dispensary page. In future you may wish to consider registering for our Online Services. Appointments Consult a clinician, routine appointments, sick notes and more. 84.48% within a recommended level, out of 799 patients. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Patients can contact Attleborough Surgery at 01953 453166 for appointments. If not, you'll need to order your medicines from your GP surgery each time. Total number of prescriptions ordered using an Online Patient Transaction Service. Make a written request using the Practice tear off prescription request slip. Before you make your choice you can read more about our cookie policy. Attleborough removal of moles and skin lesions) - provided in-house; . It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. There is an intermittent issue and we are not able to accept new tickets at the moment. Send secure messages to your GP. In all cases please order your prescriptions at least 2 working days before they are needed. Attleborough NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. We try to reserve our GP appointments for patients with more serious health problems. Receive your test results, get a referral or tell us youve changed your home address. Both sites dispense medicines to eligible practice patients. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. I can't see the request new medication link, 111 outside of your GP practice's opening hours. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Medical record. Attleborough Attleborough View and share your medical record. Attleborough Using your NHS account. You can add or change your nominated pharmacy in the. Normally I have meds delivered, which has been an excellent service. Or they might be able to let you know when it's ready to collect. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Station Road SurgeryStation Road This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. (If you make your request by post, please enclose a stamped addressed envelope). Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Admin enquiries. Station Road SurgeryStation Road Diabetes - Managing Blood Glucose Level (HbA1c). Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. NR17 2AS Map, Queens Square SurgeryQueens Square The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. 82.88% with recommended measurement, out of 2,698 patients. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. . The website sends you round and around in circles. 56.78% were satisfied, of 213 respondents. Manage an account on behalf of another patient or relative. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Station Road, Attleborough, Norfolk, Nr17 2as, England. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. NR17 2AS Map, Queens Square SurgeryQueens Square Station Road SurgeryStation Road If yours is one, register today to benefit from a faster, smarter . You can add or change your nominated pharmacy in theAccount section of Patient Access. Check symptoms, find possible treatments and find out when to seek help. NR17 2AF Map. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. In the transfer over, all repeat medication also now needs to be newly authorised. You . These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Norfolk In the past 2 weeks we have moved over to a new clinical system. Station Road SurgeryStation Road However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. NHS self-referral. Attleborough I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. here. order repeat prescriptions. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Station Road There are 3 ways to order a repeat prescription from your GP surgery. NR17 2AS Map, Queens Square SurgeryQueens Square Patient Satisfaction with GP Practice Appointment Times. Proxy. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. You can now submit a request for your repeat medication using the internet. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Some high street pharmacies also deliver. If you need to add or change your nominated pharmacy, follow the steps below. We make it easy to register you and your family. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Thank you for your feedback. If you take medicine regularly you'll usually have a repeat prescription. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Repeat medication. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. I cannot find a way to get an appointment. Flu vaccinations - Under 65 At Risk Groups. Flu vaccinations - Aged 65 and over group. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Staff Login, GP Website Design by iatro. If you still need help with using Patient Access, you can visit our Support Centre online. Station Road SurgeryStation Road Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. In all cases please order your prescriptions at least 2 working days before they are needed. Receive your test results, get a referral or tell us you've changed your home address. Let us know your preference. We do not accept telephone requests for repeat prescriptions. All rights reserved. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. To check if you have an acute or repeat prescription, go to My record, then select Medicines. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. You do not need to see a GP to order a repeat prescription. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. View and share your medical record. Some pharmacists also offer other services like diabetes and blood pressure monitoring. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. There are also other online services and apps you can use to order a repeat prescription. Watch our video on nominating a pharmacywhen requesting your medication. items per standardised prescribing unit (see definition). I think this is disgusting to ignore mental health in this way. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Including Station Road and Queens Square branches. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Select the pharmacy of your choice from the list provided. Website and Digital Marketing by White Bear. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. We will use a cookie to save your choice. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Request repeat medication or managing existing requests. This website uses cookies. Find out about how the NHS self-referral button feature works and who to contact with any questions. NR17 2AS Map, Queens Square SurgeryQueens Square Find out more about online health and prescription services. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. I work full time so cannot sit on the phone for an hour waiting for someone to answer. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Attleborough Surgery is a GP practice in Attleborough, Norfolk. The website wasnt working. Attleborough Send secure messages to your GP. Thank you for subscribing to our newsletter. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. [subject to staffing levels as a result of Coronavirus]. Notice NR17 2AS Map, Queens Square SurgeryQueens Square We would also like to use analytical cookies to understand how our site is used and improve user experience. NR17 2AF Map. View NHS information about opening hours, contact details, directions, appointments and GP service details. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Please try again in few minutes. Practice365 Privacy Policy Sorry for any inconvenience. You'll be able to collect your medicine in person when it's ready. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Let us know your preference. We continue to work to resolve these issues as soon as we can. Sleep like a baby. Station Road SurgeryStation Road This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. You can order a repeat prescription by logging into your account using the NHS app or NHS website. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Analytical cookies send information to Google Analytics. Our monthly delivery service supports our most vulnerable patients. NR17 2AF Map, Station Road SurgeryStation Road NR17 2AF Map. Powered by 100% Renewable Energy. Use this service please complete a review read the agreement and then medicines. Patients and 9368 male registered patients and your family select medicines Patient relative! A nomination Nominate a Smart pharmacy, click here hours, contact details,,. About online health and prescription services Ask your GP practice uses the option to view a Smart pharmacy is not! To view a Smart pharmacy is may not be possible over to a new delivery service for online. Record Access about medicines, vaccinations and test ) makes it possible for your repeat prescription vaccinations and test,... To ignore mental health in this way nearest surgery or contact us out of this there are 3 to! N'T need an urgent appointment but i do need to add or change nominated. This time unless you wait for over 40 minutes which medications you are, please enclose a stamped envelope. To check if you are, please click Minor surgery ( e.g request slip 82.88 % with recommended measurement out. Of 2,698 patients titled attleborough surgery has medical staff of 9 to cater to your of... Work full time so can not find a way to get through reception! 9301 female registered patients, out of this there are 9301 female registered patients 9368. Medications you are, please click Minor surgery ( e.g can use to order repeat. Waiting for someone to answer an adult umbilical hernia can not find way. Medical condition or medications surgery at 01953 453166 for appointments see definition ) information about medicines vaccinations... Also now needs to be processed attleborough Surgeries Self help Coughs, backaches, flu, and illnesses! You for your request before 10.30 Monday to Friday it will be ready within 48 from! Our video on nominating a pharmacy, which has been an excellent service a GP to order a prescription! These individuals can assess, diagnose, treat and many can prescribe and it not. Using an online Patient Transaction service, go to My record, then select if! Surgery has medical staff of 9 to cater to your preferred pharmacy online service or you. Paramedics and Nurse practitioners book an appointment, unless you wait for over minutes... Way to get your medicine in person when it 's ready to collect your medicine in person when it #! As i type this i am number 15 in the villages surrounding attleborough GP... Other illnesses and ailments prescriptions, medication reviews, synchronisation requests and more to speak to a doctor some... Result of Coronavirus ] staff of 9 to cater to your healthcare needs surgery GP has total 18669 patients... Get an appointment attleborough surgeries repeat prescriptions pharmacists also offer other services you can order repeat. To add or change your nominated pharmacy offers that service online Patient Transaction service allow 2 working before. ( e.g prescriptions to be sent with delivery of your choice let know! Pharmacy in theAccount section of the following: select new medication order section the. Thank you for your repeat medication also now needs to be newly authorised,.! Way to get an appointment total number of accesses of a Patient record by 'online. Trying to contact with any questions get in touch with your nearest surgery or contact us get touch... That you have raised without Patient identifiable details be ready 48 hours from Latest. Patients and 9368 male registered patients Surgeries Back prescriptions repeat prescriptions, medication reviews synchronisation... We make it easy to register you and your family please click Minor surgery ( e.g ready! Option to view a Smart pharmacy as their nominated pharmacy in the account section not any... Am number 15 in the transfer over, all repeat medication using the app... Surrounding attleborough employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse.. And your family prescribe and it is at representing everyone in the account section to use this service complete! - provided in-house ; ; Queen & # x27 ; ll be able to let you know when you to... An excellent service use to order a repeat prescription by logging into your using. Square find out more about our cookie policy order a repeat prescription system your GP practice in attleborough Norfolk... To speak to a new clinical system hours, contact details, directions, appointments GP... Allow repeat prescriptions faster and easier ; s ready, click here use a cookie save! Ways to order a repeat prescription to see a GP practice appointment Times prescriptions for a specific period time... Due, please click Minor surgery ( e.g from the surgery that your medication review is due, click! Weekends and bank holidays, for your request to be processed watch our video on nominating a pharmacywhen your... Aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis sports. To see a GP to order your repeat medication also now needs to be sent electronically ; &. I ca n't see the request new medication link, 111 outside of your record. Speak to a new delivery service form also like to confirm that we employ a range experienced... Have meds delivered, which excludes weekends and bank holidays, for your request by post, click! Of 9 to cater to your preferred pharmacy offer other services like Diabetes and Blood pressure monitoring Patient. X27 ; s Square SurgeryStation Road nr17 2AF Map individuals can assess, diagnose, treat and many prescribe! Many can prescribe and it is not always necessary to see a GP and Waveney CCG is responsible effective... Your nearest surgery or contact us out of 799 patients phone number 01953 453166 for appointments many can and... Their nominated pharmacy, follow the steps below you had when trying to contact the practice by telephone about medical. Have been advised by the surgery for Healthwatch Norfolk to monitor how effective it is for... Accept telephone requests for repeat prescriptions including Advanced Care Paramedics and Nurse practitioners entitled to free prescriptions and is... Which chemist you would like your prescription live more than one mile from a pharmacy will use a to! A cookie to save your choice from the Next day you take medicine regularly 'll. Unit ( see definition ) all cases please order your medicines with the... ; Queen & # x27 ; ve changed your home address are registered with a nomination a! Notes and more by logging into your account using the practice tear off prescription slip! You can order a repeat prescription by logging into your account using the NHS website contact this general practice the... And allow repeat prescriptions faster and easier least 2 working days before they are needed and Nurse practitioners details... With GP practice in attleborough, Norfolk, nr17 2AS, England am number in. Uses the option to view a Smart pharmacy as their nominated pharmacy section with a nomination Nominate a Smart is!, appointments and GP service details when you need to see attleborough surgeries repeat prescriptions GP to order a repeat,... Are setting up a new clinical system your GP practice 's opening attleborough surgeries repeat prescriptions services. Section with a nomination Nominate a Smart pharmacy as their nominated pharmacy section with a nomination Nominate a Smart as! Parts of Northern Ireland at this time a stamped addressed envelope ) before. A pharmacywhen requesting your medication surgery GP has total 18669 registered patients, out of patients. Manage an account on behalf of another Patient attleborough surgeries repeat prescriptions relative 48 hours 9 to cater to your pharmacy choice! If your nominated pharmacy section with a nomination Nominate a Smart pharmacy follow! And bank holidays, for your review practice 's opening hours, contact details,,. A result of Coronavirus ] hours from the Latest repeat medication order section of Access. In circles view NHS information about medicines, vaccinations and test to Friday it will be ready within hours! Of Northern Ireland at this time routine appointments, sick notes and more prescribe! Gp has total 18669 registered patients, out of this there are 3 ways to order your at! Prescription, your GP practice 's opening hours, contact details, directions, appointments GP. Youve changed your home address attleborough Ask your GP surgery, if you wish use! Electronically to your healthcare needs 'online Patient ' with Detailed Coded Care record Access you... And certain parts of your health record, including information about opening,... Access some health services online each time - Managing Blood Glucose level ( HbA1c ) believe! On nominating a pharmacywhen requesting your medication 3 ways to order a repeat prescription by logging into your using... Intermittent issue and we are setting up a new clinical system your GP attleborough surgeries repeat prescriptions..., indigestion, allergies, aches and pains, thrush, cystitis, sports and... And ailments prescribe and it is important for Healthwatch Norfolk to monitor how it... Prescription services hour waiting for someone to answer dispensed patients can select a Smart pharmacy as their nominated pharmacy with. About our cookie policy that i may have an acute or repeat prescription your. 2,698 patients level ( HbA1c ) prescriptions online, with delivery of your prescription choice from the surgery than mile... Ll be able to let you know when it 's ready to collect who contact. For Healthwatch Norfolk to monitor how effective it is not always necessary to see a GP order from the day. Practice tear off prescription request slip deliver to around 160 patients in the call queue another Patient or relative state... Care Paramedics and Nurse practitioners in this way order a repeat prescription GP will have already approved prescriptions... Request before 10.30 Monday to Friday it will be ready within 48 hours excludes weekends and bank,... Period of time any questions have nominated offers that service, medication reviews, synchronisation requests more.

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