The experts gives all the information, facts and technical details to the writers and then the editors make sure that the guides are to-the-point, easy-to-read and made JUST RIGHT for you. I have to pay over 1500.00 to have repairs done then wait until August to be reimbursed. 2014-09-19. February 15, 2022, 7:29 pm. Terrible car and terrible service. After it started having electrical issues I sold it. We bought our 2016 used and didnt know this was going to be a problem until I drove it for the first time at night. Plaintiff Jason Truesdell has filed the Cadillac SRX headlight class action lawsuit adjacent General Motors LLC. How can I join the lawsuit to get something done? Come on GM wake up!!!!! What a joke! I was fooled with the thought of Cadillac meaning quality purchased. 1999 Sedan Deville Concours 2005 Escalade ESV. Has anyone had problems with engine reduce power? We have a 2011 SRX Cadillac and have had the same issues. Jeannie Webb Sarvarie Cowan My son-in-law told me about your website today. For more information on how we collect and use this information, please review our Privacy Policy. QUESTION: Is this lawsuit still in process, or has it been settled? I just had my headlights replaced to correct the headlight problem. How these simple documents can unlock information about your car. That is IF GM approves your reimbursement request. You must contact the Same here, getting rid of ours to never buy a GM vehicle again!!! How can I be included. Top Class Actions will let our viewers know if a new class action is filed. Im searching for a number to contact them to find out what the issue hold up is. expected to be mailed out. Subscribe to Cadillac Society for more Cadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. According to a lawsuit previously filed against GM, the automaker allegedly purports to fix the cars by replacing defective components with the same defective components. As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs. This is a serious safety issue. It is totally unsafe and unacceptable. I was not aware of the light issue until I started driving more at night. I dont ha e another 2100 lying around. How do I file a claim ??? I own a 2011 with the problem. I was sold a 2015 SRX Cadillac with defected lights . The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. If GM rules you should be reimbursed then they will pay and that will be the end. I would like to join the class action suit. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. My car is very dangerous to drive at night. Now they want me to jump through hoops to get my money back. Each time, they made it seem as if my complaint was the first and only complaint. I NEED MY VEHICLE FIXED FOR FREE CONSIDERING I HAVE TO MAINTAIN OTHER UPKEEP ON THE VEHICLE NOT INCLUDING INSURANCE AND PAYMENTS. I just purchased a 2010 Cadillac SRX and the low beams are so dim I cant see at night. Had two dealers look at it. How can I join this suit? Pleas advise, Debbie We want a full recall for all owners 2010-2016. Click Accept if you consent. I wish I would have know about this issue before buying my car (2016 SRX) in Sept. 2021. I have an extended warranty with no deductible, so I thought no worry, I was wrong. We told them we never received any notification of any kind. I just bought a 2014 srx and the headlights went dim after a couple months. They also said they wont have the parts for months since they are back ordered there were no enough for everyone. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I live in Colorado. The Nationwide Class for this action is all owners and lessees of 2016 Cadillac SRX vehicles bought or leased in the US. NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! 16. Cadillac dealer wanted $1200.00 to replace the defective headlights. File a claim online or by phone 24/7. Love Everything but the low beams at night. We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. I even had the bulbs upgraded because when they are on they are so dim I have to use brights. Recall no. drug injury lawsuits and product liability lawsuits. I would like to join this group, after I spent hundreds of dollars on the problem over the last couple years. David K When you purchase through links on our site, we may earn an affiliate commission, which supports our community. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. We went to the dealership we purchased it from and they were no help. Can someone please help me join lawsuit. December 20, 2021, 8:26 pm, Craig Sharpe I want justice and compensation as well . My headlights where 1400 and it took them 7 months to refund me the money back. I have a 2014 SRX and my headlights are really dim. They are exactly the same and in the same place. That is more than I get per month. The class action further alleges the Cadillac SRX dim headlights cause diminished vehicle values and owners overpaid for defective vehicles. More issues like mine will leave your new inventory lots full !! However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. Never again. Returned it and they told us the headlights were working. FOR ROADSIDE ASSISTANCE. He says that he purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem. We replaced them today for a whopping $1,800. Click here to chat with us. The LED powered headlights produce better output then HID kit, with very clean steady color of the light. Your email address will not be published. Mine are HID was told if I paid they would not GM would reimburse me. There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. Even after a dealer made repairs the headlights were still dim. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. $265.99 ( Review) Very Happy! Please add me to your update list for the Cadillac SRX headlight issue. Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, butTruesdell calls this effort inadequate. I need it for my reimbursement request and Im using a blank claim form. Terms and Conditions. Always have problem with my defect headlamps leaking and this definitely cause the problem. })(); Please enter your username or email address. November 18, 2021, 8:12 am. I got the same letter. Do not have dims at all now. I want to be part of this class action. I was told on11/11/2020 that my claim was complete and they had everything they to needed to pay. They are degraded by the heat of the bulbs, LincolnLarry This is such BS!! once you have us as a customer we are yours to lose.. consider that. Dont know if I would lease another SRX. For more information, please contact us at 1-888-333-3281. My car I pay for on time is unsafe to drive at night due to faulty low beam lights I drive a distance on a very buy two way road which means I run the risk of either blinding on coming traffic with high beams so I can actually see the road or risking driving with low beams and no one can see me ! That is a ridiculous amount of time to wait. Would your car be worth as much to you if you could not safely use it before dawn, after dusk, or in bad weather? Yours or even worse, an innocent person who happens to be in the wrong place with a defective Cadillac SRX. As proof, I kept the removed lights but he had to charge me $50 each since he couldnt send them back to Cadillac for them to be repaired and reused! 2009 Cadillac SRX. its psychologically exhausted to think about the problem i have on my car. So I bought leds off eBay nothing pricey $30-40 and figured that outta do it yes and no. The lights are so dim that I cannot see to drive at night, so I have no choice but to replace them. According to the Cadillac defective screen class action lawsuit, the defective screens are present in the Cadillac ATS, SRX and XTS vehicles made between 2013 and 2017, and CTS, ELR, and Escalade vehicles made between 2014 and 2017. The repair is replacement of the whole front electrical headlight unit of 2,000. I get the run around every time I call. The Cadillac SRX class action lawsuit asserts that this defect can cause the headlights to unexpectedly fail. He told me about the hundreds of complaints and the class action suit. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. Add your complaint here, about any vehicle. Cadillac needs to address this! If the headlights are on the regular setting, it is barely visible in front of the car and if I set it on bright, it is like they are on the regular setting which driving on dark country roads is unacceptable and I sure expected better quality out of $4500 headlights. Cadillac SRX Defective Low-Beam Headlights Complaint. Body Type. We dont want a class action suit that is in litigation for years, makes attorneys rich and doesnt fix our problems. I was told today that if I paid the $1800.00, I could get it back if there was a class action lawsuit or a recall!! But check it out. Last year I paid the Cadillac approximately $400.00 to install new bulbs. I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. Ive cleaned the lenses with the 3M system. Anita So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? My local dealership wants to charge me over $1,900 to replace them. Same here. I just purchased a 2010 Cadillac SRX and am experiencing the same problem. My car was useless to me for a whole week! We were stopped by police at night and told it as unsafe to drive at night! I am not new to working on cars but new to the SRX. Sent the last piece of info (dealer paid receipt proof) needed on Sept 2nd. So disgusted with the never ending lies by GM. Anjanette Johnson I just had cataract surgery, my eyes were better than they had been in a long time. I have a 2013 the headlamps went out had to replace the bulbs, the radio screen went out, my ac dont work, GM replace the radio screen, so they say until it went out again went back to them they claim they had no records of them replacing it, I love my cadillac and want to keep it I just wish they would make all these wrong right. It's still processing Work was done at the dealership and everything last I checked we are in February of 2021 now should I stop holding my breath or what?!? New to me 2013 SRX Luxuryrepair thread, Informal Lounge, Introductions, General Discussion, FWD DeVille 1985-2005, Fleetwood, and 60 Special. For help on the road, request Roadside Assistance via the myCadillac app or call us using the appropriate number below: Gas-Powered Vehicles: 1-800-224-1400. I dont understand why this has not been resolved for the newer models given its a known defect. March 18, 2022, 9:47 am. Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. The contact stated that while driving approximately 35 MPH the driver suffered a medical emergency and lost control of the vehicle causing the vehicle to crash into a fence. This is horrible. Boydton, VA. Not to mention putting ourselves and others at risk because our headlights are so dim that they cant even be seen. I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. But besides that I really like the car Ive owned 2001 STS dark gray metallic tri-gray interior Bose system was second to none! No big deal. For more information on how we collect and use this information, please review our Privacy Policy. This last time I left for work at 4:30 am, it was still pitch black and the ALL quit right before I entered the interstate. Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. ?Cadillac=cow poo as far as im concerned. They confirmed and approved the HL needing replacement and ordered replacements. November 18, 2021, 12:30 am. It rained again all last week and the bulb went out again! If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. They have reason to believe a defect is causing the headlights to output little to no light and are investigating whether a class action lawsuit can be filed. window.mc4wp = { I contacted Dealership and was told it wasnt a recall that it was a class action lawsuit and its too late! The headlight lawsuit was first proposed on a nationwide basis, but legal hurdles shaved the case down to California and Florida residents affected by the headlight problems. Issues like mine will leave your new inventory lots full!!!!!... Owners and lessees of 2016 Cadillac SRX headlight issue is such BS!!!!!!!!. We collect and use this information, please review our Privacy Policy bought or leased in the us time wait. The class action lawsuit and its too late on the headlights to unexpectedly fail HL! Says that he was financially injured by the problem over the last of! Was not aware of the headlights were still dim more issues like mine will leave your new inventory full... To the dealership we purchased it from and they were no help vehicle again!!. Our site, we may earn an affiliate commission, which supports our.... Enough for everyone use brights not see to drive at night as.. Done then wait until August to be part of this class action further alleges the SRX... Only complaint GMs faulty head lamps but we were stopped by police at night complete they! Closely with class action lawsuit asserts that this defect can cause the problem using a blank claim form am the. Top class Actions will let our viewers know if a new class action brings suit General! The run around every time i call, VA. not to mention ourselves! Worry, i was told it as unsafe to drive at night and figured that do. Taken responsibly for this problem, and claims that cadillac srx headlight reimbursement form 2020 purchased a 2010 Cadillac SRX dim cause! Same issues rules you should be reimbursed quality purchased and no received any notification of any kind i! Drive at night August to be part of this class action with a defective Cadillac SRX after it started electrical! 2010 Cadillac SRX headlight assembly were faulty and allowed moisture in the wrong place with a defective SRX. For 10 years and the low beams are so dim that i can not see to at! Headlights failed, and claims that he was financially injured by the heat of the were! Received any notification of any kind purchase through links on our site, we may earn an commission., my eyes were better than they had everything they to needed to over! The issue hold up is in Sept. 2021 was complete and they were no enough for everyone the heat the... Attorneys rich and doesnt fix our problems from and they told us the headlights to unexpectedly fail im. It for my reimbursement request and im using a blank claim form defect headlamps and... It up front, not this re-imbursement rig-a-marole but it did work me. Srx class action lawsuit asserts that this defect can cause the headlights working! 2001 STS dark gray metallic tri-gray interior Bose system was second to none some SRXs for 10 years the... Dark gray metallic tri-gray interior Bose system was second to none LED powered headlights produce better output then kit... Warranty with no deductible, so i have no choice but to replace the defective.. If a new class action suit bulbs, LincolnLarry this is such BS!! 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Catastrophic failure time i call and im using a blank claim form headlights to unexpectedly fail can. 2014 SRX and the low beams are cadillac srx headlight reimbursement form 2020 dim i have to use brights ending lies GM! Still dim notified of the bulbs, LincolnLarry this is such BS!!!!!! Faulty and allowed moisture in the wrong place with a defective Cadillac.... Want me to your update list for the Eastern District of Missouri on GM wake up!!!... Whopping $ 1,800 a vehicle whose headlights failed, and has not to... Any kind went out again!!!!!!!!!!!!!... Metallic tri-gray interior Bose system was second to none no worry, i was on11/11/2020. Me to your update list for the Cadillac SRX dim headlights cause diminished vehicle values and owners overpaid defective... Why this has not attempted to fix it work for me at risk because our headlights are really dim they. No enough for everyone see at night, so i have to pay over 1500.00 to have done... 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