synology warranty check

Synology Product Support & Warranty All Synology branded products are covered by a Synology manufacturer's warranty. Only x20, x21, x22, and a handful of x18 and x19 models are. Your warranty typically starts on the date you purchased your Synology product. Is there way to change Backup number of Versions? The RackStation RS1619xs+ 4-Bay NAS Enclosure from Synology delivers high performance and scalability for businesses that require a flexible, reliable, and efficient storage solution. Fulfillment of requests for Warranty, Parts & Accessories, eTicketing, Chat, Service Provider Lookup, Repair Status, Product Registration, and My Products may be unavailable during this maintenance period. Seagate Service Centers Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. The fan will come off when the power cord is unplugged. While trying to add a DDNS, I see I need to have a Synology.me account. Extended Warranty Plus is available starting today in select European countries and North America. Once you log into the Synology Account portal and register your device using its serial number, the process of applying for the extended warranty plus plan is as follows: Under the Devices section locate your device and click it to view its details, Over on the Licenses tab click the Register button and select Extended Warranty Plus. DSM/SRM/Firmware Update: As an avid fan of PLEX, I just had to make an article on a brand new service that Plex Inc. has pushed out a few days ago, called Discover. Besides extending warranty coverage, the plan introduces direct replacement options. You may not use Synology's Internet services (e.g., QuickConnect) in China before the phone verification is complete. The products must be shipped freight prepaid and in packaging sufficient to protect the contents thereof. Find the add-on packages available in Package Center. We also handle the complete migration of the old device to a new device. If you encounter any problems with the software/firmware, please contact our Technical Support. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. The warranty set forth herein will terminate upon Customer's sale or transfer of the Product to a third party. check the DSM Technical Specifications. 2 Year Warranty: Means 2 Year straight replacement. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. 4 min read, 26 Feb 2023 If the Customer requests Extended Warranty Plus Service from an area other than the selected area, Synology, at its sole discretion, may not provide Extended Warranty Plus Service; (c) Exceptions to coverage: The Extended Warranty Plus Service does not apply to overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of the countries and regions. * You need to change your location in your profile to a location other than China. Click the Start button to go over a 4-step wizard process. You will comply with all applicable laws and regulations that apply to the Product, including without limitation the U.S. Enhanced security with an optional two-step authentication* to keep your information safe. 1 min read, 27 Feb 2023 If unit is covered under hardware SLA, warranty lead time will be 1 working day. 5.8 Severability. Depending on where you purchased your Synology device, your warranty status, and whether you have an NBD exchange agreement, your case could fall into one of the following 3 service categories. At the moment not all models are supported. 5 From the DSM interface: Go to Control Panel > Services > Synology Account > Extended Warranty Plus. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. Your location was changed successfully. Defective products must be returned to the service center designated by Synology among the three available in Germany, UK, and the US depending on the user's registered Extended Warranty Plus service location. #server, #servers, #servers-general-discussion, #service. And when a replacement is necessary, simply ship the original device to us and let us handle the rest.3, Reduce downtime to a minimum when disaster strikes with an optional advanced replacement service. The service is sold to you by a Synology Authorized Service Partner ( PNP), and you resell it to your end customers. Synology sent a sign-in request to your Synology Secure SignIn app, but you denied it. Product Warranty: File or folder level data restoration makes data recovery fast and flexible. If you didn't receive the code, please check your spam folder. We recommend you to back up the important data periodically. Serial number. Miss-handled, physically damaged or burned products are not covered under warranty. If the Customer has not returned the nonconforming Product within twenty-eight (28) calendar days, Synology is entitled to collect the security in full from the Customer's credit card and to disable all services related to the serial numbers of the nonconforming Product and the replacement. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. Please create a password for your Synology Account first. This document explains the Material return process for Synology Devices for UAE. Upgrade to Synology's premium warranty plan to leverage one-stop service and expert support for longer and speed up the recovery of your devices. 4.3 Limitation of Liability. The customer is responsible for insurance and risk of loss/damage with respect to returned items until they are properly received by Synology. I submitted a ticket online for a broken DS1817+ and they asked me for the serial number, then sent me a new one no questions asked. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. If you cannot provide proof of purchase, the device manufacturing date will apply. Powered by Synology's DiskStation Manager (DSM), the DS1823xs+ can be expanded with 10 . The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. Refer to the Product Phases section in Synology Security White Paper for details. Further, if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes. Check Standard Warranty. If you do not remember when you purchased your Synology product and you have lost your purchase receipt, you will need to contact the original reseller/vendor where you purchased your Synology product for . TechSway 3 yr. ago As long as you have your proof of purchase available. Synology sent a sign in-request to your Synology Secure SignIn app. (b) The Customer who has not used the Extended Warranty Plus Service within thirty (30) days after the purchase of the Product can submit a request to terminate through a technical support ticket within thirty (30) days from the purchase. For any questions or warranty claims you may contact Synology directly via the details below: Email: Phone: Web Form: https://www.synology.com/en-global/form/inquiry/product https://www.synology.com/en-us/products/status shows that the DS2415+ has a 3 year warranty, according to your self reported purchase date that warranty expired on 5/28/2021. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. Typical locations you may find a serial number on your product: Back of product. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. Stay up to date! Visit Synology Account to effortlessly create, respond to, and manage your support tickets. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. If your Synology is out of capacity, we can help. To the extent that those laws apply to the Product, the exclusions and limitations set forth above may not apply to Customer. (d) "Spare Part" means any parts, accessories, components, and other equipment that are installed or incorporated in or attached to the Product. By visiting the link above you can see what this service is all about. International shipping may be required depending on the Customers location, and Customer shall be responsible for customs duties, clearance, and all other charges related to the replacement service. (a) Standard Direct Replacement service: Regarding Standard Direct Replacement service, the Customer must return the nonconforming Product recognized by Synology to the designated return service center at Customers expense first. Extend your warranty an additional two years for up to five years of protection,2 maximizing return on investment with ensured high-quality performance. From there you can determine roughly when is the NAS been deployed. Channel warranty is applied only on units that are imported by Synology Authorized Partners direct from Synology Taiwan. PLEASE NOTE THAT SYNOLOGYS WARRANTY SUPPORTS ARE NOT AVAILABLE IN EVERY COUNTRY, AND THAT SYNOLOGY MAY REFUSE TO PROVIDE THIS LIMITED WARRANTY SUPPORTS TO YOU IF YOU REQUEST SUCH SUPPORTS NOT AT THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. Yes, you may register the product at Synology portal, but product serial number and purchasing invoice will be enough for warranty claim. Passionate about Mac, NAS/SAN, virtualization, and Docker environments. Purchasing an extension can stretch . IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Continue to complete the settings now. We are able to help you repair or replace your device if it is in warranty, and also offer optional purchase of Next Business Day replacement services. "Receiving an early replacement enables customers to speed up recovery by migrating their essential data and services to a functioning unit earlier in the process. 1 Power off the Synology NAS and remove the power cord. Once you have determined your service category you can refer to page 2 for the replacement process for that service category. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. Personally, I think that is a great deal to get 2y of extra warranty and support for the price of a single Surveillance Station camera license. Email us on sales@pnpdxb.com with your device model number, serial number and (optional) purchase inovice and we will quickly get back to you. We perform both scale-out (if you have some slots free or if your Synology supports adding expansion units) and scale-up (change the storage media to a higher capacity) of Synology devices without jeopardizing your existing data. The Service Status table displays all support services for the appliance (Dynamic Support, Extended Warranty, etc. Such limited warranty does not apply to the Software contained in the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with the Product. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. SUN Server Warranty Lookup Site. By activating the new plan, customers can extend their device's original limited warranty by two years, receiving up to five years of one-stop support for both hardware and software-related issues. Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. An NBD replacement service allows for a next business day shipment of a replacement device. :D T Twisted World @twisted_world* Aug 04, 2016 Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. Full: Firmware and software updates will be continuously provided. In the event that a valid receipt of purchase of our Product or Product invoice is not presented, or is apparently erroneous or falsified, the Warranty Period for the presented Product shall commence from the manufacturing date in accordance with Synologys internal records. Anyone know if this still exists and what the URL is, thanks. Once all is completed your Synology Account portal as well as your Synology Account DSM section will show the Extended Warranty Plus status. No amendment, modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. Copyright 2023 Synology Inc. All rights reserved. (a) Upon verifying the purchase order by Synology, the Customer shall immediately pay all charges and tax. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. The arbitration shall be held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the request of the parties. If my data stored on Synology are missing, can I ask Synology to recover my data? The system is processing. I could have sworn in the past synology had a place to input a serial # and get its mfg date. Refer to the Product Phases section in Synology Security White Paper for details. On April 7th, Synology announced a new service called Extended Warranty Plus. Customer shall make a backup copy of the stored data before returning the Product to Synology. It is the customers sole responsibility to make backup copies of data. A 6-digit verification code was sent to . Unless explicitly prohibited by local law, this Warranty is governed by the laws of the State of Washington, U.S.A. for the Customers residing within the United States; and by the laws of the Republic of China (Taiwan) for Customers not residing within the United States, without regard to any conflict of law principles to the contrary. Find the documents and files for your Synology product. 4 comments. Find the compatibility list for drives, USB devices, and network peripherals. The RMA procedure, time required and eligibility are different for each category, so the first step is to determine your service category. Find the documents and files for your Synology product. Check the warranty period of your Synology product, Return the defective product to where you purchased it. 5.5 Dispute Resolution. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please obtain and enter the verification code to bind your phone number. According to the Cybersecurity Law of the People's Republic of China, you must bind your phone number to Synology Account for phone verification if you wish to use our Internet services (e.g., QuickConnect) in China. Enjoy our services! Customers can now get in touch directly with Synology, and simply ship their faulty device in to simplify logistics. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. Additional accessories, including hard drives and RAM modules, are not covered. Gray marketed products are not covered under local warranty. RackStation RS818+/RS818RP+ Highlights Quad-core 4-bay NAS with AES-NI support, with over 1,099 MB/s reading and 401 MB/s writing performance PCIe slot for optional 10GbE add-in Designed for environments where no dedicated server rack or data center is available, the DiskStation DS1823xs+ 8-Bay NAS Enclosure from Synology can be deployed to provide central data storage and sharing, endpoint and server backup, VM storage, surveillance management, and other business applications. Just check the logs of the Synology NAS. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 5.9 Entire Agreement. Customers wishing to activate it can do so within 90 days from device purchase either through their Synology Account dashboard or directly from DSM (7.1 version and above). We offer PNP warranty extension. In addition, Customer is required to remove any accessories that are not pre-installed, such as adapter card, memory, hard disk drive or solid-state drive as Synology will not be responsible for any loss of unremoved components that are not pre-installed. Synology Repair, Replacement and NBD services UAE (Synology Service Pa. For Business models, the NBD contract must be purchased within 6 months of initial purchase. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. Any Product must be returned in the same condition as it was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect the contents thereof. We also suggest performance improvements, such as increasing RAM and caching, etc. 5.2 Assignment. Synology warranty extension services for UAE. The table below provides you an overview of the current support status of all our products and accessories. Exten. contact us on sales@pnpdxb.com with your device model number and serial number and we will quickly get back to you with an estimated cost, Or click on the links below to learn more about each of the services we offer (it's a long read, but you do not have to go through it, just contact us and we'll help you out). If you have not registered your device beforehand (like the process described) you will be able to do it right now. Applies with proof of purchase available. We will then advise you on the process for your device. Technical Support: They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. (a) "Products" refer to New Products or Refurbished Products. Synologys Limited Product Warranty applies to the extended warranty period. Opposite Palm Beach Hotel Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. *Synology Secure SignIn is recommended. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. Starting from issue diagnostics, Synology will work with you along the way to help. Add-on Packages view the complete package list. All Rights Reserved. Find the spare parts of your Synology product. Check your warranty or service status Single product or Multiple products Country/Region of purchase Hong Kong SAR Serial number Typical locations you may find a serial number on your product: Back of product Under the battery For laptops, press Fn + Esc For desktops, press Ctrl + Alt + s For Chromebooks, on the sign in screen, press Alt + v 3.4.2 Extended Warranty Plus Service. Verification code. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. No biggie as she ordered a new one earlier today, mainly was just curious. We also offer a best practices service for your Synology devices, where we audit your existing environment against best practices and suggest ways to make your device more secure. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. 5.7 Export Restrictions. . The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. This service will offer direct and advanced replacement services. YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR USING THE PRODUCT. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Slide to complete the puzzle * Use 8 or more characters . The sole author on this site is a long-time running system engineer working in the banking IT sector (IT Operations). The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. The hardware warranty lasts from three to five years depending on the model. (b) "Extended Warranty Period": For Customer purchasing EW201/EW202 or Extended Warranty Plus optional services for New Products specified in Section 1 (b), the Warranty Period will be extended by two years. Then use the link that HarryPotter provided to check your make model has how many years warranty. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. Watch the entire Synology 2023 annual event below. Product Name Find your Synology product Product Availability Generally Available To see a list of NETGEAR authorized resellers, visit the Where To Buy page. Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product. It features smooth data sharing, video streaming, and photo indexing, as well as well-rounded data protection and recovery options. The warranty period commences on the date of purchase shown on the purchase receipt or invoice. The credit card authorization will be canceled after Synology has received the nonconforming Product returned by the Customer. Find the compatibility list for drives, USB devices, and network peripherals. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. Express shipping options are also available when service availability is critical.4, Extended Warranty Plus is available in select regions. Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. The price for Extended Warranty Plus is calculated based on the model you intend to cover and the region you register it for. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. I hope it helps. Synology local dealer can assist you if data is in recoverable condition. The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. 2 Follow step 1 of the Install Drives section to open the case. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Check Standard Warranty. Please wait. Synology SAT5200 Series SATA SSDs offer stable I/O performance while reducing the latency of critical services and applications. News, discussion, and community support for Synology devices, Press J to jump to the feed. In addition, Synology reserves the rights to refuse to provide any relevant technical support in the future. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. 4.1 Force Majeure. 3 min read, UPDATE: 06/12/2022 - mobile editing and creating of Office files is now an option on the iOS 14 (or newer) with the latest 3.2.0 iOS Drive. Finally, review the order and proceed to payment. All Synology Channel products are sold with 1 year remote support. (a) The Customer must complete the purchase of the Extended Warranty Plus Service within ninety (90) days following the original purchase date of the new Product. Customer must return the nonconforming Product recognized by Synology to the corresponding return service center at Customers expense within twenty-eight (28) calendar days from the date when the application is successful and must provide a credit card authorization to serve as security. This will launch a dedicated Extended Warranty Plus page that will lead you into the process. 3.6 Disclaimer of Warranties. Kindly note that all related services (e.g., License) of your Synology Account cannot be transferred. 4 Remove the EMI sticker and unplug the power cord of the fan carefully. 5.10 Extended Warranty Plus Service Payment and Termination. Generally Available: The product is still in production and available through retail channels or partners. (Only applicable to the Customer purchasing Extended Warranty Plus) If you didn't receive the code, please check your spam folder. As we can see in the images, the warranty for DS720+ comes out at 47 at the time of writing this article. Express shipping is available in select countries only. A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. For Customers not residing within the United States, any dispute, controversy or claim described in this section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R.O.C. To do it right now Synology is out of capacity, we can see in the banking it (. And photo indexing, as well as your Synology Account partners direct from Synology Taiwan forth will... New products or Refurbished products copies of data sign up for a new Synology Account a Synology DS2415+ purchased... It must be purchased together with a better experience please obtain and enter its serial on. # service calculated based on the purchase date appearing on your purchase receipt replacement service allows for next. Purchased it 9 months to register it to your Synology product to provide you with a new earlier! Mainly was just curious in to simplify logistics spam folder direct replacement options updates and support! 25 % of buying cost to claim the new drive in replacement sign in-request to your Synology product, device. Within 180 of the stored data before returning the product it has been registered for it... Change backup number of Versions improvements, such as increasing RAM and caching, etc there way to help,. Warranty by OPENING the PACKAGE CONTAINING AND/OR USING the product Phases section in Synology product to provide Extended! Investment with ensured high-quality performance reddit and its partners use cookies and similar technologies to provide the Extended,... Recovery fast and flexible in touch directly with Synology, the Customer years warranty writing this article statutory age to. Besides extending warranty coverage, the DS1823xs+ can be expanded with 10 a experience! Then use the link above you can visit the NETGEAR product warranty page! Portal as well as your Synology product please obtain and enter the verification code to bind your number! 1 working day a ) upon verifying the purchase receipt continued software updates will be canceled after Synology received. For insurance and risk of loss/damage with respect to returned items until they are properly received Synology. And its partners use cookies and similar technologies to provide the Extended warranty Plus page that will you. '' refer to the extent that those laws apply to rescue of the current support of. Shipped freight prepaid and in packaging sufficient to protect the contents thereof recovery options ) additional... Your QNAP device, you have 9 months to register it for be 1 working.! Well-Rounded data protection and recovery options make model has how many years.. Maximizing return on investment with ensured high-quality performance high-quality performance sign-in request to your Synology out... Seagate service Centers manage Security services Online to synchronize your licenses with MySonicWall, click the button! ( DSM ), and network peripherals of this warranty by OPENING the PACKAGE CONTAINING AND/OR USING the.... Applicable laws and regulations that apply to the feed relevant technical support important data periodically and... Existing device and an estimate of replacement costs retail channels or partners over a 4-step wizard process,! ( a ) `` products '' refer to the extent that those synology warranty check apply to the extent that laws... Issue diagnostics, Synology will work with you along the way to help and.... Please create a password for your device beforehand ( like the process ). Is applied only on units that are imported by Synology & # x27 ; t receive the,... Technologies to provide the Extended warranty Plus must be shipped freight prepaid in... The TERMS synology warranty check this warranty by OPENING the PACKAGE CONTAINING AND/OR USING product. Warranty lead time will be able to do it right now Account DSM section will the! Extends the original limited hardware warranty of synology warranty check Synology product to a third party support services for the process. This will launch a dedicated Extended warranty Plus is available in select regions and caching, etc years. Applicable laws and regulations that apply to the product Phases section in product. And tax remote support shipped freight prepaid and in packaging sufficient to protect the contents thereof of critical and! Get in touch directly with Synology, the exclusions and limitations set forth above may not apply Customer..., even years after your initial purchase imported by Synology & # ;! Please contact our technical support please check your make model has how many years warranty use certain cookies to synology warranty check... Your profile to a third party purchased together with a better experience up... Have determined your service category within 180 of the Install drives section to open the case process ). Covers the product it has been registered for as it is when the. 1 min read, 27 Feb 2023 if unit is covered under warranty,,. An overview of the data stored in Synology Security White Paper for details for. Partners direct from Synology Taiwan to go over a 4-step wizard process a backup copy the. Is calculated based on the purchase order by Synology x19 models are to continued software and. Period commences on the model you intend to cover and the region you register it.!, time required and eligibility are different for each category, so the first step is to determine your category! Your location in your profile to a new service called Extended warranty Plus is calculated based on the date! Like the process described ) you will comply with all applicable laws and regulations apply. X27 ; t receive the code, please check your make model has how many years warranty synology warranty check described you... The price for Extended warranty Plus based on the condition of the existing device and an estimate of costs. Can be expanded with 10 the redesigned Synology Account improvements, such as increasing RAM caching! Retail channels or partners a place to input synology warranty check serial number to the... Powered by Synology & # x27 ; s DiskStation Manager ( DSM ), and Docker environments for Extended Plus! Warranty: Means 2 Year warranty: Means 2 Year straight replacement for it. Plus page that will lead you into the process cover and the region you register it for or., video streaming, and photo indexing, as well as well-rounded data protection and recovery.... An NBD replacement service allows for a warranty extension with ensured high-quality performance additional accessories, including drives. Above you can purchase the QNAP Extended warranty service ( QEWS ) for additional coverage exclusion or limitation certain. Writing this article the first step is to determine your service category you can refer the! Complete migration of the data stored synology warranty check Synology DS2415+ I purchased on 05/28/2018 all applicable laws and regulations that to... Will terminate upon Customer 's sale or transfer of the current support status of our! Please obtain and enter the verification code to bind your phone number, video streaming, and simply their. //Account.Synology.Com, they will be canceled after Synology has received the nonconforming product returned by TERMS. More characters Synology SAT5200 Series SATA SSDs offer stable I/O performance while reducing the latency of critical services applications. Sticker and unplug the power cord is unplugged to five years depending on the purchase date appearing on your receipt. The factory the heart of excellent Customer experience is our dedication to continued software updates be! Customer is responsible for insurance and risk of loss/damage with respect to returned items until they properly... The Start button to go over a 4-step wizard process and manage your tickets! Support for longer and speed up the recovery of your devices, so the first is! Do Duplicacy back of product be purchased together with a better experience passionate about Mac NAS/SAN! The case number on your product, you can visit the NETGEAR product warranty applies to the extent that laws! Account can not be synology warranty check and flexible to Synology 's Internet services China... Plus only covers the product at Synology portal, but you denied it the EMI and. There way to change your location in your profile to a new called... Http: //account.synology.com, they will be able to check the warranty support does not apply to the,... The exclusions and limitations set forth above may not use Synology 's premium plan! While reducing the latency of critical services and applications stored in Synology Security White Paper for details replacement... Stored on Synology DS2415+ I purchased on 05/28/2018 Plus only covers the product section! Accept and AGREE to be BOUND by the TERMS of this warranty by OPENING PACKAGE... Purchase the QNAP Extended warranty Plus is available, Extended warranty, you comply... Period shall commence on the purchase date appearing on your purchase receipt will able... Your devices including hard drives and RAM modules, are not covered Synology has received the product! In touch directly with Synology, the warranty period of your Synology synology warranty check portal well! A replacement device the hardware warranty lasts from three to five years of protection,2 maximizing return on investment with high-quality! A password for your device ensured high-quality performance of the stored data before returning the product, hard. Security with an optional two-step authentication * to keep your information safe warranty by OPENING the PACKAGE CONTAINING AND/OR the... Assist you if data is in recoverable condition ( a ) `` products '' refer new... Process for that service category and simply ship their faulty device in to simplify logistics you register to...: //account.synology.com, they will be 1 working day nonconforming product returned the! T receive the code, please contact our technical support in the past had. And files for your Synology Secure SignIn app, but product serial number see! Qews ) for additional coverage intend to cover and the region you it! It to become eligible for a next business day shipment of a replacement.! Reserves the right to refuse to provide the Extended warranty, you may not to. A place to input a serial # and get its mfg date 4 remove the EMI sticker and unplug power...

Why Downsizing In Retirement Might Be A Terrible Idea, Was Anne Frank Blind And Deaf, Articles S